All orders are shipped with USPS PRIORITY

•Standard Processing time for hair is within 7 -10. business days. Business days are Monday-Friday

•(ONCE YOUR ORDER IS PLACED IT CANNOT BE CANCELLED) No refunds will be issued for abandoned or refused shipments

•No address changes can be made once your order has been placed . Please be sure to check that you have entered the correct address and included any extra information needed such as an apartment number.

•Once your order is placed no cancellations can be made . Only a refund can be issued . There will be a 10% merchant fee deducted from your refund) Once your package is received by USPS we are no longer responsible or liable for the delivery of them. If you have any issues with your package please contact your local USPS office. Route protection is automatically added to all orders. If you opt out of the route protection, your package will no longer be covered if it is lost or stolen.

Once your order is placed it cannot be cancelled. There is a 10% fee on all refunds to cover merchant fees . If you receive your hair and decide that you want to return it for any reason you have 72 hours to do so. Once 72 hours have passed after receiving your order we will not be able to give you a refund .( THE HAIR MUST BE IN THE ORIGINAL CONDITION THAT IT WAS IN WHEN IT WAS SENT OUT ) YOUR REFUND WILL BE DENIED IF THE HAIR IS NOT IN ITS ORIGINAL STATE. WE DO NOT GIVE REFUNDS ON HAIR THAT HAS ALREADY BEEN INSTALLED) Important Hair care tips are given to all customers . Its the customers responsibility to follow the hair care tips & take care of their hair. The ties on the hair cannot be cut off.

Yes, our hair extensions are made from 100% human hair and can be treated just like your natural hair. You can color, cut, and style them as desired.

with the proper care your charmbella bundles will last up to 3-5years.5 years with proper care.

THIS IS THE FAQ OF MY STORE